Grand Hyatt Tokyo is located in Roppongi Hills and it's an outstanding location right in the center of everything with shopping, entertainment, restaurants and more. It was perfect for our one night stay because we wanted to visit a couple of places that were within walking distance from the hotel: Hedgehog Cafe and the Mori Art Museum.
When we arrived at the hotel, check-in was a breeze and we had our room key within 10 minutes. The only thing we requested in our room were two beds and they were able to accommodate us with no problems. We were welcomed with a cute note and box of Japanese snacks.
The room was definitely spacious for Tokyo standards with two double beds, large work desk, 32-inch flat-screen TV, and a sitting area by the large window . Everything in the room was high-tech with the buttons by the bed operating everything like turning on the lights or opening the blinds. They also provided a couple of yukatas to wear and we were going to wear them and take pictures, but totally forgot about them later in the night. We did so much walking during the day, that we were pretty drained. Good thing we had those nice, comfy beds to sleep in!
The bathroom area was very spacious with a large sink, a 13-inch flat-screen TV, a regular shower head and a rain shower head, soaking tub and a separate room for the toilet. We especially enjoyed the special toilet in our room. We are used to using all those high-tech buttons to operate the Japanese toilet, but what we liked about this one was the toilet lid. The lid would open and close automatically when it sensed someone near it. I know it sounds ridiculous, but how cool and convenient is that?
The best part of this hotel were the views. We walked out of the elevator and to our right was a gorgeous view of the Tokyo Tower. Our room on the 15th floor had spectacular views looking down at all the impressive skyscrapers of Tokyo.
Roppongi is pretty famous for its active night club scene, but we had other plans. We wanted to visit the Hedgehog Cafe that night and the Mori Art Museum the following morning, so we opted to skip the bar and night club scene. There are tons of restaurants to choose from within the hotel, but we decided to eat something a little cheaper and walked across the street to the convenient store. We bought some oden, onigiri, instant ramen and snacks. Japan's convenience stores are a lot different from the convenience stores in the United States. They actually serve really good food and some of them even claim that their desserts are better than bakeries.
In the morning, we woke up pretty early (jet lag!) and had plenty of time before the museum opened, so we decided to eat breakfast at The French Kitchen. This restaurant was located on the second floor of our hotel. They had an amazing breakfast buffet option, but we weren't super hungry and it was a little expensive, so we ordered a plate of pastries, drinks, and yogurt.
We had high expectations for this restaurant since it was pretty fancy, but we were very disappointed with the slow service. We were both servers in our college years, so we are usually very understanding and patient, but the slow service here was unacceptable. We never got our waters (after asking three different staff members and eventually just got it ourselves at the buffet), coffee took over 15 minutes and we never got to enjoy the yogurt. We eventually cancelled our yogurt because it was taking over 20 minutes for a small bowl of yogurt. In the end, the manager sensed that we were unhappy and waived the drinks on our bill. He apologized for the extremely slow service and offered us drinks to go. That made up for some of our disappointment, but we will never go back there again.
After breakfast, we walked back to our room and when we opened the curtains, we had an amazing view of Mount Fuji. We don't get to see Mount Fuji very often when we visit Japan, so we were thrilled to see this and it made our morning for sure. We ended up seeing two iconic views of Tokyo in one hotel. Not bad!
When we asked the staff for directions to the Mori Art Museum, we didn't realize that there was a convenient indoor pathway to the museum within our hotel and only took a few minutes to walk there. On our way to the museum, we noticed a famous bakery, LA BOUTIQUE de Joël Robuchon, so we stopped by on our way back. They have amazing pastries and desserts that are to die for.
After the museum and bakery, we headed back to our room one last time to pack our things and head home. The checkout process was smooth and the train was easy to catch since the subway was underground in the building next door.
Overall, we loved staying at the Grand Hyatt and hope we get a chance to stay here again to explore more of the hotel and the surrounding area.